We will deliver the
goods to the specified address
The goods are delivered
throughout the Baltic region, within the delivery time indicated next to the
goods. Transportation is done by our partners
Shipments may be delayed
if you enter an incorrect delivery address, zip code, phone number, or if the
courier did not find you at your scheduled delivery time.
If, for some reason, the
courier of the parcel service was not found in your home - be sure to let us
know, we will discuss a new delivery time acceptable to you.
The receipt of goods
When receiving goods, be
sure to inspect all packages and boxes well. The packaging must not be damaged.
If you notice that the boxes have arrived untidy - torn, bent at the corners,
opened or otherwise physically damaged, you can accept such shipments. If you
decide to accept a damaged consignment, require that the acceptance-transfer of
the consignment or a separate delivery report for damaged packages describe precisely
and in detail the condition of the packages delivered. In any case, when
accepting a damaged package, unpack the consignment in front of the courier and
visually check the condition of the goods in it.
Delivery prices
You can see the delivery
prices in the cart by adding products and changing the address
Return of quality goods
We guarantee that if the
product you have purchased is not suitable for you, we will accept it within 14
days of purchase and refund 100% of the amount paid!
Return conditions:
• The product can be
returned within 14 businessdays from the date of purchase. By filling out the
return form which you can find here >>
• The returned product
must be in the original packaging, unused and with all its accessories
(instructions, wires, cables, etc.) and gifts (if any).
• The customer is
responsible for the cost of transporting the goods.
• An invoice / invoice
must be submitted when returning the goods.
• Money will be refunded
by transfer to the bank account specified by the customer. By bank transfer,
the money will be returned within 14 working days from the return of the goods.
The list of goods or
services to be returned does not include:
• Delivery,
installation, connection, rental and other services.
• Devices whose use is
restricted by certain parameters, one-time licenses, etc. (e.g. professional
cameras, GPS navigation, etc.).
• Gift cards.
• Printer cartridges if
the factory packaging of the cartridge has been damaged.
• Goods that are broken,
damaged, scratched or otherwise mechanically damaged due to the customer's
fault. Software, media with video and audio recordings, games without factory
packaging. Microphones, headphones, and other wearable devices.
• Shavers, epilators,
and other hygiene products. Prepaid phone cards.
Return rules:
1. The return guarantee (hereinafter the Guarantee) is valid when purchasing in the store ejura.eu webstore
2. The warranty is valid
for all goods, except games, hygiene goods, software.
3. It is possible to
return the product, which is functional and complete, in the original
packaging, together with the original purchase documents (purchase invoice)
showing the date of purchase, trade name and amount of payment.
4. You can return the
goods within 14 working days from the date of purchase.
5. When returning the
product purchased in the online store ejura.eu and sending the product by
registered mail, the buyer must indicate in the return request: name, surname,
bank account number of the buyer, Credit account no. or Order no. and the
reason for the return.
6. The account holder
must match the buyer. All costs related to the shipment of the goods are paid
by the sender (buyer) himself.
7. The money is
transferred to the buyer within 14 working days from the return of the goods by
bank transfer to the specified account. The money is transferred to the account
specified by the buyer by making a bank transfer to banks registered in
Lithuania (other forms of money refund are not provided).
8. The amount of money
indicated in the purchase documents of the goods shall be returned.
9. Goods can be returned
only by natural persons, legal persons are not covered by the additional
guarantee.
10. Partners who
purchase a product for resale are not subject to these rules.
11. Money is not
refunded if the returned product is missing the original packaging, components
(incomplete set, eg no charger, wires, nozzles, etc.), it is mechanically
damaged, does not work in whole or in part or is otherwise damaged.
12. Return of the
product is possible only if all the above terms and conditions are met.
You can find more information about the right to return goods within 14 days on the website vvtat.lt by following this link
Return of goods after
purchase of goods of poor quality and in other cases